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Our Values

At MedLock, our core values shape everything we do—from daily operations and product design to team collaboration and the way we serve our valued customers.

Compliance

We hold several valid licenses and certifications to ensure our business operations and products are clean, safe, sustainable, and compliant. All MedLock products are independently tested and certified to ensure 100% compliance.

We hold the following licenses and certifications:

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  • Canadian Medical Device Establishment License (CMDEL)

  • Health Canada Compliant

  • FDA Registered

  • ISO 8 Cleanroom Certified

  • ISO 13485 Quality Management Systems Certified

Customer Service

At MedLock, we believe that product excellence goes hand in hand with building meaningful, long-term relationships. We’re committed to open communication, honest dialogue, and mutual respect—working together to deliver what you need, when you need it.


Our passion for the industries we serve fuels our dedication to every customer interaction, whether it’s a first-time inquiry or a long-standing partnership. If we don’t have the perfect solution right away, we’ll go the extra mile to find it. And if you’re not fully satisfied, we won’t rest until the issue is resolved.

Why Choose MedLock?


  • With warehouses strategically located across Canada, MedLock is committed to being the most reliable and comprehensive supplier of compliant medical, health, and wellness packaging in North America.

  • Customers are at the heart of everything we do. Our customer-focused team is dedicated to delivering innovative, high-quality packaging solutions that can be fully customized to meet your needs.

  • The MedLock team brings professional expertise through stress-free consulting. We value long-term relationships and strive to provide genuine support and lasting value.

  • We aim to be globally recognized as a leader in compliant medical and pharmaceutical packaging. Our tamper-evident, child-resistant packaging solutions help protect companies, community partners, consumers, and the public.

  • We believe in building a healthier, more sustainable future. That’s why we’re continuously working to reduce our carbon footprint and offer eco-friendly packaging solutions.

  • At MedLock, learning never stops. We stay informed on packaging trends, compliance updates, and industry innovations. Visit our blog to learn more.


Connect with us and start your MedLock journey today.

Quality

Regulated substances require quality packaging for maximum health and safety. This includes stringently assessing our manufacturing facilities to ensure we not only meet health and safety regulations, but we surpass them. Compliance and harm reduction are the foundation for the way we design our products.


We therefore always ensure that all MedLock products are independently tested and certified to comply with the following standards:


  • ASTM D3475 Poison Control Prevention Standard of Packaging for Child Resistance

  • ACMPR


The team at MedLock is 100% dedicated to delivering you quality products within your budget.

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