Privacy Policy

What type of information do you collect?

We receive, collect, and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; e-mail address; name; company and position; and computer and connection information. Information such as email address, name, company, and position are only collected if the User provides this information when submitting a form (e.g., "contact", "request a sample"). We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications), comments, feedback, product reviews, recommendations, and personal profile.

How do you collect information?

When you request a sample or contact us from our website, as part of the process, we collect personal information you give us such as your name, email address, company, and position. Your personal information will be used for the specific reasons stated above only.

Why do you collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:

To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.

How do you store, use, share and disclose your site visitors' personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to promote and sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases, and the general Wix.com applications. They store your data on secure servers behind a firewall.

How do you communicate with site visitors?

We may contact you to notify you to troubleshoot issues, resolve a dispute, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

How do you use cookies and other tracking tools?

Our website uses cookies to analyze how you interact with our website. We use this data to make improvements to our website, product offerings, and promotions.

Our website uses third-party services that also place cookies for the same reasons. Specifically, Google Analytics also collects data regarding how you interact with our website. Information like name (only if the User shares it when submitting a form), email address (only if the User shares it when submitting a form), geographic location, how long you stay on our website, which pages you visit on our website, how you got to our website, and similar interaction data. Click here to learn more about cookies used by Google Analytics.

How to Withdraw Consent

If you don’t want us to process your data anymore, please contact us at contact@med-lock.com.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Questions and your contact information

If you would like to: access, correct, amend, or delete any personal information we have about you, you are invited to contact us at contact@med-lock.com.